APPLICATION OF THE CASE MANAGEMENT PROCESS IN CASE OF VIOLENCE AGAINST THE CHILD

Abstract

Violence against children is a global problem that will have a negative impact on children’s future. Despite a high number of cases of violence against children, it is observed that many cases of violence are hidden or invisible and are therefore not reported. The purpose of this article is to analyse the case management process in case of violence against the child. The study involved 6 case managers with case management experience, working with families where the child has experienced violence. The qualitative content analysis revealed 5 stages of the case management process in case of violence against the child, extensive inter-institutional collaboration, collaboration with the family and its primary network as well as forms of collaboration. The study defines recommended complex and preventive services for families where the child has experienced violence. The importance of psychological counselling is highlighted.