THE COMPARATIVE ANALYSIS OF INTERCULTURAL COMMUNICATION OF ŠIAULIAI CITY MUNICIPALITY PUBLIC LIBRARY AND JELGAVA CITY LIBRARY FROM THE EMPLOYEES’ STANDPOINT

Abstract

The comparative analysis of both institutions showed different ways of intercultural
communication in libraries: ŠL cooperates with volunteers from abroad, JCL collaborates with
trade unions of national minorities. Differences in intercultural communication are found in this
case – different work style and language. Both libraries have been found to work together in
joint project activities. Libraries did not have major conflicts in the process of intercultural
cooperation, the biggest obstacle (difficulty) was the linguistic barrier.
Key words: intercultural communication, library, employees, comparative analysis,
similarities, differences.