Quality of dental services from patients' perspective

Authors

  • Anna Polyakova Utenos kolegija/Utena University of Applied Sciences, Lithuania; Odontological Care study program, graduate
  • Rimgailė Ruseckaitė Utenos kolegija/Utena University of Applied Sciences, Lithuania; Odontological Care study program, graduate
  • Austėja Zabarskaitė Utenos kolegija/Utena University of Applied Sciences, Lithuania; Odontological Care study program, graduate
  • Rasa Bražulienė Utenos kolegija/Utena University of Applied Sciences, Lithuania; Lecturer at the Department of Rehabilitation and Social Well-being, Faculty of Medicine

Keywords:

service, quality, quality of dental services

Abstract

The article provides an interpretation of the concept of services by various authors in scientific literature and describes the characteristics of services. It highlights the importance of service quality in the healthcare sector, with a focus on dental services. The second part of the article presents a quantitative patient survey, and based on the obtained data, analyzes patients' perspectives on the quality of dental services and provides a summary.

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Published

2024-04-20

How to Cite

Polyakova, A., Ruseckaitė, R., Zabarskaitė, A., & Bražulienė, R. (2024). Quality of dental services from patients’ perspective. Health Care And Social Work, 2(1), 13–21. Retrieved from https://ojs.svako.lt/SPSD/article/view/241

Issue

Vol. 2 No. 1 (2024): Health Care and Social Work

Section

Articles

License

Copyright (c) 2024 Anna Polyakova, Rimgailė Ruseckaitė, Austėja Zabarskaitė, Rasa Bražulienė

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.